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When you next turn the computer on, Avast! starts before the Windows boot process and before the virus can activate. Instead of rebooting, shut the system down. Set Avast! to run a boot-time scan of all installed hard drives.
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Now, install Avast! on the new Windows install. Scrounge a spare hard disk and install it as the primary drive. Unplug the afflicted hard disk from your machine. The last time I caught a virus before I switched to Linux for good, I dealt with it in this fashion: If you've got some spare hardware around, there may be a way of getting around all that extra safe-moding. Posted by delmoi at 8:55 PM on April 8, 2011 I think you can right-click the drives to do that. IIRC, you might need to mount the drives as read/write in knoppix in order to delete files. Then in the recovery console you would type "del C:\windows\system32\ngh.exe"īut, a lot of PCs are sold with windows pre-installed, and knoppix will let you use a GUI to delete the files.
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So let's assume the full path is C:\windows\system32\ngh.exe You can also install the recovery consoleWrite down the path of the file. Other then that, if you have windows install CDs you can boot off of them and go into a recovery console. It has a GUI and a graphical file manager. Your system will boot off the CD and you'll be in Linux. Get on another machine and burn a knoppix CD or DVD.
I don't even want to talk about how I learned this, but it's definitely true.
How can I get rid of this file?Īgain, knoppix! Even if you're in safe mode viruses can still get themselves loaded at boot. posted by orange swan to Computers & Internet (17 answers total) 2 users marked this as a favorite I'll be able to try this next week when I'm back at work, but ideally wouldn't have to involve my work computer at all. There's apparently an option of using a second computer to download some anti-virus software onto a CD and then using the CD to run the program on my infected computer. I'm still exploring other web pages of instructions but I wondered if anyone could give me an effective way to resolve this problem using just my computer. But when I try to create a new account, nothing happens. Still others say they have run a system restore to take their computer back to a pre-infection state and that it worked, but I can't do it because I only have the one account on my computer (one with my own name), and I need to do this from an Administrator account. Other people report success deleting virus program files manually, but when I search on my hard drive for files by those names I cannot find them. Some people report success by using anti-virus software, but I cannot use the anti-virus software I already have installed and can't download any other software. I have been checking out some of the many, many "how to delete" instructions on the net and nothing else has worked so far.
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(I was on vacation this past week.) For a time I had even less functionality than that, but when I entered a code from a "how to get rid of the XP Security 2011 virus" web page, the virus backed off somewhat because it thought I had paid the $60 in registration fees it was demanding to "protect my computer from viruses". I haven't been able to access my work email. At present I can only browse the internet with add-ons disabled and cannot download anything from the net nor use any of my computer programs, from Word to solitaire. My computer became infected with this &%$#! virus earlier this week.
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